Legal Center

Clear policies for a sensitive global platform.

Intertrace handles missing person reports, user-submitted information, sensitive data, and safety-related workflows. These policies define how the platform operates, protects users, and manages legal responsibilities.

Operator Zendom LLC

Jurisdiction California, United States

Last Updated May 4, 2026

Legal documents

Choose a category below to review the policies that apply to Intertrace users, submissions, sensitive data, safety, enforcement, and payments.

Core Legal

Platform terms and privacy

Primary documents governing access, use, privacy, cookies, and platform limitations.

Terms of Service Rules governing access to and use of Intertrace.

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Privacy Policy How Intertrace collects, uses, stores, and protects personal data.

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Cookie Policy How cookies and similar technologies are used.

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Disclaimer Important limitations, non-emergency status, and no-guarantee disclosures.

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Submissions

Cases, content, and responsibility

Policies for user-submitted reports, content standards, removals, and appeals.

Case Submission Agreement Required agreement for submitting missing person cases.

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Acceptable Use Policy Rules against false reports, abuse, fraud, harassment, and misuse.

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Content Removal & Appeal Policy How removal requests, moderation, and appeals are handled.

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Sensitive Data

Identity, DNA, and verification

Special rules for high-risk data, identity checks, and verification workflows.

DNA & Biometric Data Consent Explicit consent terms for DNA, biometric, genetic, and sensitive data.

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KYC / Identity Verification Policy Identity verification, document review, and fraud prevention.

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Safety

Trust, volunteers, enforcement, and copyright

Safety rules, volunteer conduct, law enforcement access procedures, and copyright protection.

Trust & Safety Policy How Intertrace handles abuse, risk, moderation, and platform integrity.

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Volunteer Safety Rules Safety, conduct, privacy, and legal rules for volunteers participating in search-related activity.

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Law Enforcement Access Policy How lawful government and emergency requests are reviewed.

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DMCA & Copyright Policy Copyright complaints, takedowns, counter-notices, and repeat infringers.

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Payments

Fees and refunds

Payment, refund, chargeback, and digital service fee rules.

Refund Policy Refund rules for paid submissions, disputes, and payment processing.

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