1. Introduction
This Cookie Policy explains how Intertrace.center (“Intertrace”, “Platform”, “we”, “us”, or “our”) uses cookies, pixels, local storage, session storage, device identifiers, and similar technologies.
Intertrace is operated by Zendom LLC, a California limited liability company, located at 3427 N Freeway Blvd, Sacramento, CA 95834, United States.
3. Similar Technologies
We may also use technologies similar to cookies, including:
- Local storage;
- Session storage;
- Pixels and tags;
- Device identifiers;
- Log files;
- Authentication tokens;
- Security and fraud-prevention identifiers.
5. Categories of Cookies We Use
5.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. They may be used for login sessions, account security, CSRF protection, fraud prevention, payment flow integrity, language settings, and basic site operation.
These cookies cannot be disabled through our cookie controls because the Platform cannot operate properly without them.
5.2 Security and Fraud Prevention Cookies
These cookies help detect suspicious behavior, prevent unauthorized access, protect case submissions, secure payment flows, prevent abuse, and maintain the integrity of the Platform.
5.3 Preference Cookies
These cookies remember choices such as language, region, interface preferences, cookie choices, and other settings that improve your experience.
5.4 Analytics and Performance Cookies
These cookies help us understand how visitors use the Platform, which pages are visited, how users navigate the site, and whether technical errors occur. This helps us improve performance, reliability, and user experience.
5.5 Functional Cookies
These cookies support enhanced functionality, such as saved form progress, embedded maps, interactive features, user dashboards, and case-management tools.
5.6 Payment and Third-Party Integration Cookies
Payment processors, identity verification providers, hosting providers, analytics tools, map providers, or other service providers may set cookies or similar technologies when their services are used through the Platform.
5.7 Marketing or Outreach Cookies
If enabled, these cookies may help measure outreach campaigns, understand referral sources, or improve communication about Intertrace. We do not use these cookies to sell personal data.
6. Cookies and Sensitive Case Data
Cookies themselves are not intended to store DNA-related, biometric, medical, or highly sensitive case content. However, cookies and related logs may be linked to user accounts, case submissions, IP addresses, consent records, fraud prevention events, or security logs.
8. Legal Basis for Cookies
Where required by law, we rely on:
- Your consent for non-essential cookies;
- Legitimate interests for security, fraud prevention, analytics, and platform improvement;
- Contractual necessity for account access, payments, and Platform functionality;
- Legal obligations where cookies or logs are needed for compliance, security, or dispute handling.
11. Do Not Track
Some browsers offer “Do Not Track” signals. Because there is no universally accepted standard for responding to such signals, Intertrace may not respond to all Do Not Track browser settings.
12. Global Privacy Control
Where legally required and technically feasible, we may recognize browser-based privacy signals such as Global Privacy Control for applicable opt-out rights.
14. Security Logs and Consent Records
Intertrace may retain logs related to cookie consent, login sessions, security events, fraud prevention, IP addresses, device data, and account activity for operational, legal, audit, dispute, and safety purposes.
15. Cookies Used for Payments
When you make payments or use paid features, payment processors may use cookies or similar technologies to process transactions, prevent fraud, comply with financial regulations, and secure payment sessions.
Intertrace does not store full payment card details.
16. Cookies Used for Maps and Location Features
If the Platform uses maps, location search, geocoding, or interactive location tools, third-party map providers may use cookies or similar technologies to deliver those services.
17. Cookies Used for Identity Verification
If identity verification or KYC features are used, verification providers may use cookies, device fingerprints, liveness tools, security tokens, or similar technologies to prevent fraud and verify identity.
18. Children and Cookies
The Platform is not intended for use by individuals under 18. We do not knowingly use cookies to track children for marketing purposes.
19. International Users
Cookies and related technologies may involve processing in the United States and other countries. By using the Platform, you understand that cookie-related data may be processed across borders.
20. Relationship to Other Policies
This Cookie Policy supplements and forms part of Intertrace’s Privacy Policy, Terms of Service, Acceptable Use Policy, Case Submission Agreement, DNA & Biometric Data Consent, Trust & Safety Policy, and related legal documents.
21. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, Platform features, or our practices. Continued use of the Platform after changes means you accept the updated Cookie Policy.
22. Contact
Zendom LLC
3427 N Freeway Blvd
Sacramento, CA 95834
United States
Email: support@Intertrace.center