Family Guidance Center

Submit, protect, and manage a missing person case.

Intertrace helps families and relatives submit structured missing person reports, protect sensitive information, and keep important case details organized in one place.


Secure submission • Reviewed cases • Privacy protection • Case updates • Family support

Structured reports
Privacy controls
Case review
Support requests
Support for families
How To Submit A Case

A clear process for families.

Submitting a case is designed to be simple, structured, and useful for future search, moderation, review, and case tracking.

1

Create Account

Create a secure account and verify your email address to reduce abuse and false submissions.

2

Complete Report

Provide accurate information about the missing person, circumstances, and last known location.

3

Upload Photos

Upload recent clear photos. Good front-facing images can help recognition and photo search.

4

Review & Updates

Cases may be reviewed before publication. You may later request updates, removal, or corrections.

Required Information

What information should families prepare?

The more accurate and structured the information is, the easier it becomes to review, search, identify, and compare possible leads.

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Basic Identity

Full name, age, date of birth, gender, nationality, and known languages.

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Physical Details

Height, weight, eye color, hair color, scars, tattoos, medical needs, and identifiers.

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Last Location

Country, city, address, coordinates, date, time, travel route, and last known direction.

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Evidence

Photos, witness details, documents, case references, DNA notes, and relevant circumstances.

Privacy & Protection

Families stay in control of sensitive information.

Missing person cases often involve private and sensitive details. Intertrace is built to balance visibility with privacy and safety.

Sensitive materials may be limited, reviewed, removed, redacted, or kept away from public display where appropriate.

  • Do not publish private addresses unless necessary.
  • Avoid posting passport numbers, ID numbers, or financial details.
  • Do not publish unverified accusations.
  • Request removal or correction if information creates safety risks.
Family privacy and protection
Case Management

Can a case be removed?

Yes. Families or authorized representatives may request removal, deactivation, anonymization, or correction of a case.

Intertrace may request identity verification before processing removal requests to prevent unauthorized deletion or abuse.

  • Case can be hidden from public search results.
  • Case can be archived internally where appropriate.
  • Public details can be redacted or anonymized.
  • Case may be deleted where legally and operationally permitted.

Structured Case Control

Built for updates, privacy requests, moderation, and long-term case management.

When Someone Is Found

The case can be updated, closed, or removed.

If your relative or loved one has been found, you may update the case status or contact Intertrace support for assistance.

Update Status

Mark the person as found or request help updating the case information.

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Protect Privacy

Remove sensitive photos, documents, contact details, or public information.

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Archive Or Remove

Request archival, anonymization, or deletion where appropriate and permitted.

Emergency Notice

Intertrace does not replace emergency services.

If a person may be in danger, contact police, emergency services, hospitals, shelters, or relevant official agencies immediately.

Important: Do not wait 24 hours if you believe someone is missing or at risk. File an official report first, then use Intertrace for additional structured visibility.

Family FAQ

Common questions from families.

How long does moderation take?

Moderation time may vary depending on case complexity, verification needs, and safety concerns.

Can I edit a case later?

Yes. Families may request updates, corrections, new photos, or changes to published details.

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Are cases visible worldwide?

Approved public cases may be accessible internationally depending on laws, restrictions, and moderation.

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Can volunteers help?

Volunteers may help with awareness, sharing official links, translations, and safe reporting of leads.

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Is DNA information required?

No. DNA information is optional and should only be submitted where legally permitted and appropriate.

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Can I report a missing child?

Yes, but contact law enforcement and emergency services immediately before submitting online information.

Need Help?

Contact Intertrace support.

For help with submitting a case, updating information, privacy requests, or removing a case, contact our support team.